STRATEGIC REPORT
Strategy and plans
Our vision is to innovate to ensure efficiency and value for money, while improving the way we work and delivering homes and services that make a difference. We’ll do this by having a clear strategy and plan to deliver innovation and improvements, and ensure that every colleague and stakeholder understands our direction and the part they have to play. Everyone will know how we’re progressing against our plans.
Together with Habitare Homes, we've proudly delivered over 400 homes across five sites. Additionally, our automation of Universal Credit verification has saved more than 800 hours of manual work. We’ve also invested £125 million in enhancing our existing homes, including the installation of 1,791 new boilers, 797 kitchens, and 689 bathrooms.
AJ, one of our Clerk of Works, conducting a site inspection to ensure construction quality and compliance with design specifications.
Key metrics
Innovation
800
Hours saved using Universal Credit automation bot
Existing homes
£31.4m
Fixed assets sales income
1,801
Empty homes (voids) completed
96,616
Repairs completed in the 2024/25 year
2,164
Homes with new windows and doors
8,889
Responsive repairs not completed at 31 March 2025
£125m
Spend on existing homes major works, maintenance, planned works and capital investment
Existing homes
797
New kitchens
369
Homes received new roofs
689
New bathrooms/ wet rooms
7,422
Electrical testing jobs
1,791
New boilers installed
Year-end compliance levels
0%
Fire risk assessments
0%
Gas safety checks
0%
Legionella risk assessments
0%
Lift safety checks
0%
Asbestos management surveys or inspections
0%