INTRODUCTION

Opening statements

Julie Doyle

Chief Executive

"Longhurst Group has a proud and long-standing history of providing homes and services that people can rely on. Everyone at the Group is driven by an acute sense of purpose to ensure that our customers can live safely, healthily and happily in the homes we provide with access to excellent support services."

Jenny Brown

Group Board Chair

"Assessing our progress in the last 12 months, I feel a sense of great pride in the way our people have responded and real optimism for the future, but I also know there’s more we need to do to ensure a consistently improved experience for our customers."

Rob Griffiths

Deputy Chief Executive and CFO

"In last year’s annual report, I talked about the extremely challenging economic landscape that the Group, and the rest of the housing sector, has had to navigate in recent years and that’s a path we’ve again had to steer in the last 12 months."

Julie Doyle

Chief Executive

"Longhurst Group has a proud and long-standing history of providing homes and services that people can rely on. Everyone at the Group is driven by an acute sense of purpose to ensure that our customers can live safely, healthily and happily in the homes we provide with access to excellent support services."

Jenny Brown

Group Board Chair

"Assessing our progress in the last 12 months, I feel a sense of great pride in the way our people have responded and real optimism for the future, but I also know there’s more we need to do to ensure a consistently improved experience for our customers."

Rob Griffiths

Deputy Chief Executive and CFO

"In last year’s annual report, I talked about the extremely challenging economic landscape that the Group, and the rest of the housing sector, has had to navigate in recent years and that’s a path we’ve again had to steer in the last 12 months."