INTRODUCTION
Who we are
Our purpose
Our purpose is to provide great homes and services and deliver an integrated solution to the housing and social care crises.
Our people
We operate in 48 local authority areas, and have 944 colleagues, four office bases and over 80 specialist housing locations.
Our purpose
Our purpose is to provide great homes and services and deliver an integrated solution to the housing and social care crises.
Our people
We operate in 48 local authority areas, and have 944 colleagues, four office bases and over 80 specialist housing locations.
Our vision
With our customers at the centre of everything we do, our vision is to improve their lives and enhance the communities we serve.
The Group makes a positive difference to thousands of people’s lives, but we want to do even more to ensure they receive services they can rely upon, when they need us the most.
We have clear ambitions to enhance our performance and grow, as outlined in our ambitious Improving Lives 2025 strategy.
This long-term business plan that has guided our work in recent years will continue to sharpen our focus up until 2025 and beyond.
Focusing our strengths and resources into two clear areas of supporting people with their health and wellbeing and enhancing people’s economic resilience, we’re driven by delivering homes and services that provide real social value.
ABOVE Chief Executive Julie Doyle speaks at our 2023 Living Our Values Awards in Nottingham.
Our vision
With our customers at the centre of everything we do, our vision is to improve their lives and enhance the communities we serve.
The Group makes a positive difference to thousands of people’s lives, but we want to do even more to ensure they receive services they can rely upon, when they need us the most.
We have clear ambitions to enhance our performance and grow, as outlined in our ambitious Improving Lives 2025 strategy.
This long-term business plan that has guided our work in recent years will continue to sharpen our focus up until 2025 and beyond.
Focusing our strengths and resources into two clear areas of supporting people with their health and wellbeing and enhancing people’s economic resilience, we’re driven by delivering homes and services that provide real social value.
ABOVE Chief Executive Julie Doyle speaks at our 2023 Living Our Values Awards in Nottingham.
Our values
At the heart of everything we do, and created by our colleagues, our values help us to realise our ambitions and deliver for our customers and our communities.
Own it
We do what we say to the best of our ability with pride and passion.
Our values
At the heart of everything we do, and created by our colleagues, our values help us to realise our ambitions and deliver for our customers and our communities.
Own it
We do what we say to the best of our ability with pride and passion.
In it together
We stand together as one team with one vision to make a difference to peoples’ lives.
Fun and fair
We work hard, enjoy it and treat everyone equally with respect and honesty.
In it together
We stand together as one team with one vision to make a difference to peoples’ lives.
Fun and fair
We work hard, enjoy it and treat everyone equally with respect and honesty.
Heartfelt service
Everything we do shows we care deeply about our customers and colleagues.
Push the boundaries
We strive for excellence, constantly looking for fresh ways of doing things.
Heartfelt service
Everything we do shows we care deeply about our customers and colleagues.
Push the boundaries
We strive for excellence, constantly looking for fresh ways of doing things.