Who we are
One of the largest housing groups in the Midlands and East of England, Longhurst Group owns and manages over 24,000 homes and delivers a wide range of care and support services.
As with many housing providers, we’ve faced significant challenges in recent years.
However, by staying true to our vision and values, and getting the basics right for our customers, we believe that we're strengthening our foundations and enhancing the services and homes we provide. This will help us do even more to improve people's lives
Our purpose
Our purpose is to provide great homes and services and deliver an integrated solution to the housing and social care crises.
Our people
We operate in 48 local authority areas, and have 1,136 colleagues, four office bases and over 80 care and support locations.
Our vision
With our customers at the centre of everything we do, our vision is to improve their lives and enhance the communities we serve.
The Group makes a positive difference to thousands of people’s lives, but we want to do even more to ensure they receive services they can rely upon, when they need us the most.
We have clear ambitions to enhance our performance and grow, as outlined in our ambitious Improving Lives 2025 strategy.
This long-term business plan that has guided our work in recent years will continue to sharpen our focus up until 2025 and beyond.
Focusing our strengths and resources into two clear areas of supporting people with their health and wellbeing and enhancing people’s economic resilience, we’re driven by delivering homes and services that provide real social value.
Our values
At the heart of everything we do and created by our colleagues, our values help us to realise our ambitions and deliver for our customers and our communities.
In it together
We stand together as one team with one vision to make a difference to peoples’ lives.
Heartfelt service
Everything we do shows we care deeply about our customers and colleagues.
Own it
We do what we say to the best of our ability with pride and passion.
Fun and fair
We work hard, enjoy it and treat everyone equally with respect and honesty.
Pushing the boundaries
We strive for excellence, constantly looking for fresh ways of doing things.